Wake Up Your Call Center: How to be a Better Call Center Agent
Author:   Rosanne D'Ausilio
Publisher:   Purdue University Press
Edition:   2nd Revised edition
ISBN:  

9781557531698


Pages:   288
Publication Date:   01 April 1999
Format:   Paperback
Availability:   Out of stock   Availability explained
The supplier is temporarily out of stock of this item. It will be ordered for you on backorder and shipped when it becomes available.

Our Price $113.00 Quantity:  
Add to Cart

Share |

Wake Up Your Call Center: How to be a Better Call Center Agent


Overview

This text looks at how call centre agents can match the improvements in technology. It looks at how talk covering technical information and training, software and hardware, and new systems overshadows the people who make and take the calls.

Full Product Details

Author:   Rosanne D'Ausilio
Publisher:   Purdue University Press
Imprint:   Purdue University Press
Edition:   2nd Revised edition
Dimensions:   Width: 21.60cm , Height: 1.10cm , Length: 27.90cm
Weight:   0.476kg
ISBN:  

9781557531698


ISBN 10:   1557531692
Pages:   288
Publication Date:   01 April 1999
Audience:   Professional and scholarly ,  Professional & Vocational
Format:   Paperback
Publisher's Status:   Active
Availability:   Out of stock   Availability explained
The supplier is temporarily out of stock of this item. It will be ordered for you on backorder and shipped when it becomes available.

Table of Contents

Reviews

Author Information

Tab Content 6

Author Website:  

Countries Available

All regions
Latest Reading Guide

NOV RG 20252

 

Shopping Cart
Your cart is empty
 Shopping cart
Mailing List

 

Sign up now