Overview
The book provides comprehensive, practical guidelines on the responsibilities of those who lead, co-ordinate and manage volunteers in small hospices, large specialist palliative care units, and in general hospitals with palliative care teams. Volunteers are key workers, who often perform difficult and important work. In the United Kingdom alone there are thousands of volunteers in hospice work, a small proportion doing work with patients, and the vast majority doing equally valuable work such as driving, sitting with relatives, manning charity shops and telephones. As a result, Europe, Australia, the United States and Canada are very interested in the United Kingdom's use of volunteers. Aimed primarily at Voluntary Services Managers in small hospices, large specialist palliative care units, and in general hospitals with palliative care teams, this updated second edition covers volunteer selection, training, supervision and support, and legal and ethical considerations. Information is presented in an easily accessible way, using key points, summary panels and checklists. This book will also appeal to the volunteers themselves.
Full Product Details
Author: Rosalind Scott (Director of Organisational Development, Children's Hospice Association, Scotland) ,
Steven Howlett (Senior Lecturer, Roehampton University, USA)
Publisher: Oxford University Press
Imprint: Oxford University Press
Edition: 2nd Revised edition
Dimensions:
Width: 15.60cm
, Height: 1.40cm
, Length: 23.40cm
Weight: 0.406kg
ISBN: 9780199545827
ISBN 10: 0199545820
Pages: 245
Publication Date: 23 September 2009
Audience:
Professional and scholarly
,
Professional & Vocational
Format: Paperback
Publisher's Status: Active
Availability: Manufactured on demand
We will order this item for you from a manufactured on demand supplier.
Reviews
Review from previous edition This refreshingly jargon-free book informs, guides, educates and generally gives clarity to what managing volunteers in palliative care is about and how complex this work really is... I only wish it had been published when I first started! Volunteering Magazine Derek Doyle is to be congratulated on producing another excellent volume for palliative are. I think that any palliative care service with volunteers should obtain a copy for their VSM, as a token of support and gratitude. IAHPC Website This 223-page text will prove invaluable for new voluntary service managers, and an aid to better management and performance in many established services. Definitely recommended reading. Centre for Palliative Care Research and Education, Australia
Author Information
Ros Scott has spent her career in cancer and palliative care, having trained originally as a Therapeutic Radiographer. She joined CHAS in 1996 as a Volunteer Co-ordinator, becoming Head of Voluntary Services and Director of Organisational Development in 2007. As director of Organisational Development she has responsibility for Human Resources, Voluntary Services, Learning and Development, Organisational Policy and Change Management. She remains passionate about raising the profile of volunteering and the development of voluntary services in hospices and is recognised for her research and publication in this field. Previously Chair of the Help the Hospices Advisory Panel on Volunteering and the Association of Voluntary Services Managers (the professional association for hospice VSMs), she currently chairs the Association of Children's Hospices Volunteer Managers' Forum.
