Overview

"Among the most fundamental decisions made by people in the workplace involves whether or not to express their ideas and concerns - or even if it is possible to do so. Are employees encouraged to speak up or to pipe down? Do they share ideas openly or do they remain silent in ways that are hurtful to individuals and harmful to the functioning of their organizations? Moving beyond the extreme actions of whistle-blowers, questions about having voice (can I speak?), exercising voice (do I speak?), the content of voice (what do I say?), and presumed reactions to voice (how will others respond to what I say?) are ubiquitous ones that frame the everyday behavior of people in organizations.""Voice and Silence in Organizations"" is a collection of 14 original essays that address these and related issues from a wide variety of scholarly perspectives. Chapters by highly regarded psychologists, sociologists and management scholars from around the world offer new conceptual insights and empirical findings that promise to become valuable contributions to this burgeoning area. As the first book of its kind on this topic, ""Voice and Silence in Organizations"" is poised to become a classic.This compendium is organized into five major sections. The first section addresses basic concepts and includes an overview of voice and silence in organizations along with a multilevel assessment of such work. Section two includes analyses of the psychological processes involved with voice and silence, including the attributional processes that give them meaning and their roles as defense mechanisms. The third section examines the antecedents and consequences of voice and silence in organizations, including the dynamics of power and the role of leaders. Section four reviews the counterproductive ways in which silence is used, such as a means of aggression and social ostracism. Finally, the monograph concludes with an analysis of what the contributions as a whole reveal about this field and the challenges it faces for the future."

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9780080467351

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