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Elizabeth Leonard is the Assistant Dean of University Libraries for Information Technologies, Resources Acquisition and Description at Seton Hall University, USA. She holds a MLIS from Rutgers University, a Masters in Urban Planning from NYU’s Wagner School of Public Service, and doctoral work in Clinical Psychology. Additionally she has over 12 years of experience in Information Technology Management, specializing in project management, systems development and administration. Elizabeth is Chair of the Assessment, Evaluation, and Statistics Committee for the Virtual Academic Library Environment (VALE) ofNew Jersey, on the Board of the 2014 Distance Library Services Conference, and a co-founder, along with Naomi House, of the Facebook group, I Need a Library Job. She has published and presented on the subject of Online Libraries, marketing of online library services, and the value of academic libraries. Erin McCaffrey is an electronic services librarian at Regis University in Denver, Colorado, USA. Previously, she was a distance learning librarian at Regis University and an assistant instruction coordinator at DePaul University. Her research interests are in human-computer interaction and interactive media. She has experience in web-based library services, system administration, distance learning, and reference and instruction. Erin received her BA from DePaul University with a major in psychology and earned her MLIS degree from Dominican University.

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