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OverviewThis new collection shares experts' best practices, foreword looking models, and advice on new developments in virtual reference. Chapter authors discuss the building of consortia, motivational and coaching techniques for staff, instant messaging options, creation of subject-specific taxonomies, interpersonal communications improvement, methods of assessment, and more. A special section of the book introduces the all-new core competencies and standards of the Digital Reference Education Initiative - an IMLS-funded project to compile training tools from digital reference educators and practitioners. Each chapter is based on a cutting-edge conference presentation and features both practical guidance and the latest thinking about virtual reference work in libraries. Full Product DetailsAuthor: R. David Lankes , Scott Nicholson , Marie L. Radford , Lynn WestbrookPublisher: Neal-Schuman Publishers Inc Imprint: Neal-Schuman Publishers Inc Dimensions: Width: 15.20cm , Height: 1.30cm , Length: 22.90cm Weight: 0.318kg ISBN: 9781555705282ISBN 10: 1555705286 Pages: 200 Publication Date: 01 October 2007 Audience: Professional and scholarly , Professional & Vocational Format: Paperback Publisher's Status: Active Availability: Awaiting stock The supplier is currently out of stock of this item. It will be ordered for you and placed on backorder. Once it does come back in stock, we will ship it out for you. Table of ContentsReviewsAuthor InformationTab Content 6Author Website:Countries AvailableAll regions |
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