Overview
Featuring a roadmap that can be applied to virtually all organizations, this book presents a universal value-based methodology for developing and using metrics as a management tool to monitor, manage, improve, align and reward performance in practically any business function at any level This informative volume illustrates how to establish and manage an effective Metrics Program for improving performance and results. Includes a monitoring system for responding rapidly to internal or external changes
Full Product Details
Author: Mel Schnapper ,
Steven Rollins
Publisher: J Ross Publishing
Imprint: J Ross Publishing
Dimensions:
Width: 15.20cm
, Height: 3.00cm
, Length: 22.90cm
Weight: 0.726kg
ISBN: 9781932159257
ISBN 10: 1932159258
Pages: 456
Publication Date: 30 August 2006
Audience:
General/trade
,
General
Format: Hardback
Publisher's Status: Active
Availability: Temporarily unavailable
The supplier advises that this item is temporarily unavailable. It will be ordered for you and placed on backorder. Once it does come back in stock, we will ship it out to you.
Author Information
Mel Schnapper, Ph.D., is the founder and past Chairman of the Metrics Specific Interest Group (SIG) of the Project Management Institute (PMI) and a leading expert in the development of metrics for measuring, managing and improving performance. His approach to metrics comes from his training in Organization Behavior (metrics are social products) and Linguistics (metrics must have a common meaning amongst those who work together). His current consulting activity is in the areas of: performance management systems, career development, succession planning, leadership skills, teamwork skills and, of course, measuring the effectiveness of all of these interventions. Mel's current international consulting activity is in Afghanistan and Nigeria where he is bringing his metrics approach to democratization and government reform projects. Steven C. Rollins, MBA, PMP, PMOP, is President, CEO and Founder of the ALLPMO Network serving 18 worldwide PMO niche-specific web sites free to the public at www.PMOUSA.com. Steve is a best-selling author and well known national subject matter expert in Enterprise Project Management implementations and improvements. Steve's background includes extensive experience in industries such as Financial Services, Government, Healthcare, Human Resources, Information Technology, Insurance and Telecommunications. Steve has been a featured key-note speaker at many project management events speaking to """"Growing the Business, The Value Proposition of Project Managers"""" at PMI Chapters and Businesses across the USA, Canada, Europe and Asia. Additionally, Steve is currently the PMI Metrics Specific Interest Group Chair and the Executive Chair of the Mid-America PMO Regional Group that operates as a chapter to the PMI PMO SIG with a membership of more than 700 people serving seven states in the midwest.
