Utilizing and Managing Commerce and Services Online

Author:   Mehdi Khosrow Pour
Publisher:   IGI Global
ISBN:  

9781591409328


Pages:   366
Publication Date:   30 December 2006
Format:   Hardback
Availability:   In Print   Availability explained
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Utilizing and Managing Commerce and Services Online


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Overview

As businesses, researchers, and practitioners look to devise new and innovative technologies in the realm of e-commerce, the human side in contemporary organizations remains a test in the industry. """"Utilizing and Managing Commerce and Services Online"""" broadens the overall body of knowledge regarding the human aspects of electronic commerce technologies and utilization in modern organizations. """"Utilizing and Managing Commerce and Services Online"""" provides comprehensive coverage and understanding of the social, cultural, organizational, and cognitive impacts of e-commerce technologies and advances in organizations around the world. E-commerce strategic management, leadership, organizational behavior, development, and employee ethical issues are only a few of the challenges presented in this all-inclusive work.

Full Product Details

Author:   Mehdi Khosrow Pour
Publisher:   IGI Global
Imprint:   CyberTech Publishing
Dimensions:   Width: 17.80cm , Height: 2.00cm , Length: 25.40cm
Weight:   0.880kg
ISBN:  

9781591409328


ISBN 10:   1591409322
Pages:   366
Publication Date:   30 December 2006
Audience:   Professional and scholarly ,  College/higher education ,  Professional & Vocational ,  Postgraduate, Research & Scholarly
Format:   Hardback
Publisher's Status:   Active
Availability:   In Print   Availability explained
This item will be ordered in for you from one of our suppliers. Upon receipt, we will promptly dispatch it out to you. For in store availability, please contact us.

Table of Contents

A Sample of Contents: Managing On-line Customer Service Operations; Inducing Online Trust in E-Commerce: Empirical Investigations on Web Design Factors; Conceptualizing Failed B2C Dotcoms as Innovation Failures; E-Recruiting System Development and Architecture; Framework for User Perception of Effective E-Tail Web Sites.

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Author Information

Mehdi Khosrow-Pour, D.B.A. is currently the Executive Director of the Information Resources Management Association (IRMA). Previously, he served on the faculty of the Pennsylvania State University as an Associate Professor of Information Systems for twenty years. He has written or edited over twenty books in Information Technology Management and he is also the editor of the Information Resources Management Journal, Journal of Cases on Information technology, Journal of Electronic Commerce in Organizations, and International Journal of Cases on Electronic Commerce.

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