User Experience Research and Usability of Health Information Technology

Author:   Jessica Lynn Campbell
Publisher:   Taylor & Francis Ltd
ISBN:  

9781032162768


Pages:   214
Publication Date:   02 February 2024
Format:   Paperback
Availability:   In Print   Availability explained
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User Experience Research and Usability of Health Information Technology


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Full Product Details

Author:   Jessica Lynn Campbell
Publisher:   Taylor & Francis Ltd
Imprint:   Auerbach
Weight:   0.430kg
ISBN:  

9781032162768


ISBN 10:   1032162767
Pages:   214
Publication Date:   02 February 2024
Audience:   Professional and scholarly ,  Professional & Vocational
Format:   Paperback
Publisher's Status:   Active
Availability:   In Print   Availability explained
This item will be ordered in for you from one of our suppliers. Upon receipt, we will promptly dispatch it out to you. For in store availability, please contact us.

Table of Contents

1. Introduction. 2. Definitions: Usability, UX, and UCD. 3. Audience Analysis and Usability Determinants. 4. Quantitative and Qualitative Methods. 5. Mixed-Methods Study Design and Rigor. 6. Content Analysis. 7. Discovery UX Research Studies. 8. Usability Inspection Methods. 9. Quantitative Usability Testing Methods and Metrics. 10. Post-Study Surveys and Retrospective Questionnaires. 11. Conclusion. References. Appendix A. Sample Informed Consent Form. Appendix B. System Usability Scale. Appendix C. Quick Reference Sheet for Study Sample Sizes for Common UX Research.

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Author Information

Jessica Lynn Campbell has a PhD in Philosophy, and a master’s degree in English—Technical Communication, both of which she earned from the University of Central Florida (UCF). She is an experienced, expert UX researcher and designer, and technical communication practitioner, having held various roles in the healthcare and health informatics space creating content, engaging in digital marketing, and performing UX research for product and service development. Simultaneously with her industry career, Jessica holds an educator role. As a professor of English, she teaches several technical communication and UX courses. Her expertise and research interests intersect the technical communication, HCI, and UX disciplines where she focuses on the usability of health information technology (HIT) and leveraging user- centered design (UCD) and equity design to research and design HIT for various audiences. She has experience conducting mixed- method studies, including both quantitative and qualitative methods in investigations of the usability of telemedicine and similar digital health interventions. In addition to her research interest in the healthcare space, Jessica’s scholarly and academic interests include a broad scope of technical and professional communication (TPC) pedagogy, particularly exploring the engagement of students in social justice work, solving wicked problems, and improving digital literacy. She is curious, eager to collaborate, and contributes to the TPC community to continue to expand the TPC discipline.

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