Overview

Despite being ubiquitous, effective IT upgrades remain equally ellusive. How many times have you wondered who planned this and why are they inflicting it upon me? This book takes the results of interviews of numerous IT professionals to gather the best practices learned by hard knocks. Organized first for a dissertation but now distilled into an enjoyable and useful read to provide you the tools to better plan and manage your next IT upgrade. Don't struggle through your next upgrade, use these hard learned tools to make the change effortless and smooth.

Full Product Details

9781964754604

Table of Contents

Reviews

Untangling by Dr. Bigelow is a brilliant hands-on masterpiece. Great companies understand technology-where it has been, where it stands today, and where it is going next. Dr. Bigelow and his tech sidekick Quantum Oracle provide a riveting roadmap on how to fully harness technology, learn from others to mitigate pitfalls and avoid costly overruns, fuel innovation to continuously improve and execute flawlessly without burnout and ultimately develop solutions that people want to use and create a competitive advantage. Untangling is an insightful and compelling read for technologists, executives, and the entire C-suite. - Des Hague, CEO, RäFoods Founder, The Thinking Academy ""Untangling the Upgrade is an innovative breath of fresh air in a world of monotone research driven literature. It provides ample evidence and strategy to implement IT upgrades while navigating the risks and failures that generally come with large updates. As a student, I would have much preferred to be assigned an engaging and informative book like this over the mundane and generic textbooks that are given out. This is definitely a must read for new IT professionals and college students looking to get into the field."" -2LT Nathaniel Bigelow, US Army, Cyber Corps ""Digital transformation often fails not because of technology, but because of execution and Dr. Bigelow captures this reality with clarity and empathy. Untangling the Upgrade meets the reader where they are, reflecting the real frustrations of IT project managers while guiding them toward practical, strategic solutions. Through a compelling, story-driven approach, it makes complex challenges accessible and actionable. A must-read for leaders and practitioners driving large-scale change."" -Alicia Roll Everyone in your organization should read this book. Whether you are in the C-suite, project management or project execution, Untangling the Upgrade taps into the emotions we've all felt during IT upgrades then offers comprehensive and practical guidance. I've got my own best practices learned from a handful of exceptional management and delivery projects in my career and Dr. Bigelow's research captured them all and more! Just following the best practices checklist, neatly organized by the five key themes, will have you identifying and reducing risks, improving financial and schedule performance and increasing stakeholder satisfaction in weeks if not days. -Scott Kimbleton, Global AI Solutions Deployment Leader, IBM This book is a field manual for leaders in the trenches. It makes a direct case: - Stop treating upgrades as technical checklists - Start managing them as people-driven, system-wide operations Because in the end: The technology doesn't make or break the upgrade-the people managing it do. -Izzy Abbass, CEO of Eleven Bravo Telecom Dr. Bigelow lays out a clear, practical approach to managing technical risk. ""Untangling the Upgrade"" cuts through the jargon and gets to the real issue: the financial impact of IT project failure. The ""Upgrade of Things"" framework gives leaders a way to reduce wasted spend, bring predictability back to project timelines, and turn execution into a competitive advantage. This is a strong, practical read for C-suite leaders focused on protecting margins and delivering results during digital transformation. -Darrin Lee, JD, Partner/Co-Founder of nVirtua International

Author Information

Dr. David F. Bigelow is a retired U.S. Army Major and a leading authority on high-stakes logistics and IT project impacts. With a career forged in environments where ""reliability"" is a matter of national security, Dr. Bigelow specializes in helping organizations navigate the volatile intersection of technology, procurement, and leadership.His professional portfolio includes senior leadership roles in project management, contracting, and supply chain within the aerospace sector. He has overseen complex, multi-million dollar contracts for industry titans such as Lockheed Martin Space Systems and United Launch Alliance (ULA), where he played a pivotal role in shaping the acquisition strategy for assured access to space and supervising quality assurance for critical defense programs.A highly decorated Airborne Ranger with tours across Europe and combat tours in the Middle East, Dr. Bigelow's military service provides the foundation for his approach to IT upgrades: a blend of tactical precision, leadership under pressure, and a deep understanding of the operational risks inherent in technical failures.Dr. Bigelow holds a Doctor of Business Administration, a credential that allows him to bridge the gap between rigorous academic research and hands-on operational excellence. As the CEO of AAA1 Supplies and Services, he is dedicated to transforming complex IT upgrade schedules from fiscal drains into strategic assets.He currently resides in Thornton, Colorado, with his lovely wife Karen where he continues to consult and lecture on IT management, aerospace project management and supply chain resilience.

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