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OverviewUniversal Design offers every organization, whether a provider of services or of products, a clear understanding of the role and value of Design for All/Universal Design. It provides a model for assessing current design practices and making the changes that will make your product or service accessible to all your potential customers to create a better consumer-oriented experience. Each chapter contains examples and case studies plus a set of tools to help organisations who wish to consider their products and services from the customer point of view and so gain an advantage over their competitors. Full Product DetailsAuthor: Francesc Aragall , Professor Jordi Montana (ESADE, Barcelona)Publisher: Gower Imprint: Gower ISBN: 9781283367851ISBN 10: 1283367858 Pages: 256 Publication Date: 01 January 2012 Audience: General/trade , General Format: Electronic book text Publisher's Status: Active Availability: Available To Order ![]() We have confirmation that this item is in stock with the supplier. It will be ordered in for you and dispatched immediately. Table of ContentsReviewsAuthor InformationTab Content 6Author Website:Countries AvailableAll regions |