Overview

This book helps to define unified communications strategies, define requirements and select solutions. What others are saying Unified Communications is one of the main topics that future-oriented companies focus on today. This book offers valuable insight on different strategies and essential criteria when opting for modern Unified Communications solutions, says Konstantin Kruse, Director International Sales, innovaphone AG. Who should read this book The book Unified Communications - Buyer's Guide prepares you as a decision-maker, planner or system integrator of solutions or services to define a long-term strategy and selection criteria for systems and services. Business owners: The book gives you hints, what you should consider when you plan to implement modern business communication solutions. You may use the book on your own or give it as a gift to your employees or your business partners. Decision-makers: strategic decisions have to focus on business advantages, use cases, and best practices. Chances for future business opportunities and expanding customer services help to surprise your customers. As a reviewer for another book stated: Defining questions to be asked will help much more and leads to excellent strategic decisions based on fundamental data. The book suggests a lot of questions you may ask your vendor. Planners, consultants: you have to consider impacts of technical choices to the future application and acceptance of the solution. Solutions have to be selected both on commercial, but also technical criteria. The book gives advice how to save money by selecting an individual communications strategy for your business or your client. System integrators: The book s goal is to help you with solution-independent know-how on how to plan and configure solutions to best meet the overall goals of your unified communications project. Vendors and providers: the book informs you about requirements of your (prospective) customers. You may use the book for your own sales, presales or technicians or give it as a gift to your business partners Supporting the book helps you to make your company known. What's inside: The book gives you an overview of Unified Communications tools to improve your business processes. It covers ISDN and Voice over IP technology in a short overview. Different strategies for your enterprise or organization to implement unified communications solutions like on-premise, cloud or mobile centrex solutions are covered. Selection criteria are explained. Defining requirements for different elements and services are a major part of the book. Numerous tips are based on practical experience of various projects. Project examples, a short checklist for your next Unified Communications project and a list of vendor names with links to their website are included. Table of Content: 1. Abstract 2. Index 3. Definition of Terms 4. What is Unified Communication? 5. Traditional PABX Technology 6. Multimedia over IP 7. Conferencing Services 8. Networking Requirements 9. Strategies 10. Implementing Unified Communications 11. Server Strategy 12. Selection Criteria of Servers 13. Selection Criteria of Multimedia Gateways 14. Session Border Controller 15. Selection Criteria for End Devices 16. WebRTC 17. Thin Client Integration 18. DECT 19. Voice over WLAN 20. Fax Services 21. MS SfB / Teams: PSTN and PABX Integration 22. Wide Area Network Services 23. Signalling 24. Coding Technology 25. Licence Fees 26. Vendors and Providers 27. Project Experience 28. Conclusion 29. Acknowledgements 30. Appendix

Full Product Details

9781979397131

Table of Contents

Reviews

Author Information

Tab Content 6

Customer Reviews

Recent Reviews

Countries Available