Overview
Aimed at professionals and trainee professionals within the library and information service (LIS) fields, this book reminds the reader of the frequently ignored communication-gulf between the professional and the layman, and in particular the lack of true communication between LIS professionals and the user. It focuses especially on ‘non-standard’ users, such as non-native speakers or those with some disability. The author provides accessible examples of good practice, assesses their degree of success and suggests further ways to improve performance in information provision.
Full Product Details
Author: Barbara Hull (Teesside University, UK)
Publisher: Woodhead Publishing Ltd
Imprint: Chandos Publishing (Oxford) Ltd
Dimensions:
Width: 15.60cm
, Height: 1.10cm
, Length: 23.40cm
Weight: 0.360kg
ISBN: 9781843346159
ISBN 10: 184334615
Pages: 200
Publication Date: 05 August 2011
Audience:
Professional and scholarly
,
Professional & Vocational
Format: Paperback
Publisher's Status: Active
Availability: Out of stock
The supplier is temporarily out of stock of this item. It will be ordered for you on backorder and shipped when it becomes available.
Reviews
Hull provides a well-researched argument, which is anchored in evidence. While written mainly from an academic library perspective, the themes remain relevant to all libraries., The Australian Library JournalProvides a comprehensive overview of the various barriers a library professional needs to keep in mind when dealing with customers., The Australian Library JournalThis easy-to-read and easy-to-understand book can be treated both as a starting point for further research and as a code of conduct for librarians, library managers, and library practitioners., Journal of Librarianship and Information Science
Hull provides a well-researched argument, which is anchored in evidence. While written mainly from an academic library perspective, the themes remain relevant to all libraries., The Australian Library Journal Provides a comprehensive overview of the various barriers a library professional needs to keep in mind when dealing with customers., The Australian Library Journal This easy-to-read and easy-to-understand book can be treated both as a starting point for further research and as a code of conduct for librarians, library managers, and library practitioners., Journal of Librarianship and Information Science
Author Information
Dr Barbara Hull is the author of the British Library-commissioned report, Barriers to Libraries as agents of lifelong learning. Hull has published widely in both the information profession literature and to a wider audience, she has delivered numerous international conference papers on overcoming barriers to accessing libraries, a number having come by invitation. As a lifelong practitioner in Adult and Community Education, Hull focussed her PhD. research on the changes in the self-esteem of students from previous educational disadvantages. With 27 years’ experience in management of libraries in Special, College, Further and Higher Education, she has always had a special interest in empowering the end-user. For 13 years Hull was Social Sciences Librarian with special responsibility for library research at Teesside University, where she currently teaches English for Learning to Speakers of Other Languages.
