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9781439891964

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Marcia J. Bates is Professor Emerita in the Department of Information Studies, Graduate School of Education and Information Studies, at the University of California at Los Angeles. She has researched, published, and taught in many areas of library and information sciences, including user-centered design of information systems, subject access, online search techniques, and information seeking behavior. She has authored over eighty publications, including some of the most highly cited articles in the field. She has also served as Associate Dean and Department Chair. Dr Bates has consulted for a wide variety of organizations, including government, foundation, and private industry clients, as well as ""dot-com"" companies. Dr Bates is a Fellow of the American Association for the Advancement of Science, and has won numerous awards, including the Award of Merit, the highest award of the American Society for Information Science and Technology (ASIST), and the Frederick G. Kilgour Award for Research in Library and Information Technology. ASIST has also awarded her its ""Best Journal of ASIST Paper of the Year Award"" twice. Web: http://www.gseis.ucla.edu/faculty/bates/.

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