Understanding Crisis Communication: The Interplay of Social Media, Trust, Scientific knowledge and Public Policy

Author:   Jiankun Gong ,  Muhammad Zaiamri Zainal Abidin ,  Kwan Hoong Ng
Publisher:   Springer Nature Switzerland AG
ISBN:  

9783032164049


Pages:   196
Publication Date:   27 April 2026
Format:   Hardback
Availability:   Not yet available   Availability explained
This item is yet to be released. You can pre-order this item and we will dispatch it to you upon its release.

Our Price $362.22 Quantity:  
Pre-Order

Share |

Understanding Crisis Communication: The Interplay of Social Media, Trust, Scientific knowledge and Public Policy


Overview

This book offers a rigorous examination of how crises—particularly nuclear disasters—are communicated through media and how these narratives shape public trust, policy-making, and scientific discourse. It investigates the growing influence of social media in framing crisis narratives and their impact on perception and decision-making. Drawing on detailed analyses of the SL-1 Accident (1961), Three Mile Island (1979), Chernobyl (1986), and Fukushima Daiichi (2011), the book identifies patterns and lessons from past communication strategies. Beyond these case studies, it engages with theoretical frameworks of crisis communication, explores the interplay between scientific knowledge and public policy, and underscores the vital role of transparency and trust in effective crisis management. Designed for scholars, practitioners, and policy-makers, this work equips readers with critical insights and practical tools to navigate the complexities of crisis communication in an era defined by digital media.

Full Product Details

Author:   Jiankun Gong ,  Muhammad Zaiamri Zainal Abidin ,  Kwan Hoong Ng
Publisher:   Springer Nature Switzerland AG
Imprint:   Palgrave Macmillan
ISBN:  

9783032164049


ISBN 10:   3032164044
Pages:   196
Publication Date:   27 April 2026
Audience:   College/higher education ,  Postgraduate, Research & Scholarly
Format:   Hardback
Publisher's Status:   Forthcoming
Availability:   Not yet available   Availability explained
This item is yet to be released. You can pre-order this item and we will dispatch it to you upon its release.

Table of Contents

1. From Broadcast to Platform: History, Theory, and the Platform Turn.- 2. Case Studies of Major Nuclear Disasters.- 3. Evolving Crisis Communication: From Nuclear Incidents to Pandemic Infodemics in a Platform World.- 4. The Role of Social Media in Modern Crisis Communication.- 5. Building Trust in Crisis Communication.- 6. Translating Science to Policy: Principles, Tools, and Participatory Practices.- 7. Policy Recommendations & Future Directions.

Reviews

Author Information

Dr. Jiankun Gong is Senior Lecturer in the Department of Media and Communication Studies, Faculty of Arts and Social Sciences, Universiti Malaya, Malaysia. His research focuses on crisis and risk communication, media effects in digital environments, digital journalism, and health and science communication, with particular interest in wellbeing and the public understanding of science. Dr. Muhammad Zaiamri Zainal Abidin is Senior Lecturer in the Department of Media and Communication Studies, Faculty of Arts and Social Sciences, Universiti Malaya, Malaysia. His expertise spans strategic communication, public relations, new media and ageing, and media law and ethics, with a focus on how communication strategies and digital platforms shape behaviour and social wellbeing. Professor Kwan-Hoong Ng is Emeritus Professor of Medical Physics in the Department of Biomedical Imaging, Faculty of Medicine, Universiti Malaya, Malaysia. His work centres on medical physics, radiology, and radiation protection, and he has served as an expert for the International Atomic Energy Agency, advising on the safe and effective use of nuclear technologies in medicine.

Tab Content 6

Author Website:  

Countries Available

All regions
Latest Reading Guide

April RG 26_2

 

Shopping Cart
Your cart is empty
Shopping cart
Mailing List