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9781119705895

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HAL G. RAINEY is the Alumni Foundation Distinguished Professor Emeritus in the Department of Public Administration and Policy, in the School of Public and International Affairs at the University of Georgia, where he teaches public administration and organization theory and behavior. He is a fellow of the National Academy of Public Administration. SERGIO FERNANDEZ is Professor of Public Administration and Management at the O'Neill School of Public and Environmental Affairs at Indiana University-Bloomington and Extraordinary Professor at the School of Public Management and Administration at the University of Pretoria. His research focuses on employee empowerment, representative bureaucracy in the U.S. and South Africa, organizational change and innovation, public sector leadership, and government outsourcing. DEANNA MALATESTA is Associate Professor of Public Administration and Management at the O'Neill School of Public and Environmental Affairs at Indiana University-Bloomington. Her research focuses on contracting, governance, and cross-sector collaboration.

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