Overview

"Today's executives have much higher expectations of assistants than in the past. Many executives want their assistants to learn, understand, and especially ""know"" the business. Administrative/executive assistants will need an entirely new set of skills, such as a commitment to quality performance, cognitive thinking, and management of organizational goals. Joan Burge, author of this cutting-edge book, spotlights the true value that administrative professionals have in terms of their relationship with their principals, their organizations, and the companies for which they work. You'll read why it's essential to maintain your competitive advantage and how continual improvement makes it possible. You will explore key points with Joan that lead to success and will likely wonder who switched on the lights. Once you ""see"" what is underneath it all, you will become a more effective person-in your personal life as well as in your business life. Burge truly speaks from experience when she shares her philosophies and her stories because she has been an executive assistant herself. As a corporate trainer, speaker, consultant, and CEO of her own company, she brings a wealth of knowledge from both sides of the desk. Underneath It All presents new ideas and ambitious ways to approach the challenge of rising to the top in a field that is exciting and rewarding. This book is a valuable investment in your future."

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9780985931643

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Joan Burge is the pioneer of the administrative training industry. Joan is an accomplished author, professional speaker, corporate trainer, and coach. After working in the administrative profession for 20 years, Joan founded Office Dynamics International (ODI) in 1990, inspiring excellence in the administrative profession. Since then, Office Dynamics has grown into a global industry leader, offering a broad range of training and coaching solutions for administrative assistants and their executives. Joan has earned the respect of premier clients like Walt Disney World, Procter & Gamble, Cisco, and Humana. Joan has produced 400+ educational videos for assistants, written five books for assistants, designed three Certification/Designation courses for executive assistants, and has hosted 29 annual conferences for administrative excellence. Joan Burge has been passionate about the administrative profession for 50 years. She eats, breathes, and lives to improve the quality of life and education for assistants at every level worldwide.

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