Overview

"This text shows how to create a programme that ""engages"" trainees and ensures that they remember and use what they've learned when they get back to work. The text presents ""LEARN"" - the author's explanation of the mental process that takes place in the adult trainees' minds when they are ""learning."" It also supplies the author's original program for designing and delivering training so that the learners ""internalize"" the material and make it their own."

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9780814405192

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Sheila Furjanic (Croton-on-Hudson, NY) is manager of training and development at NYU Medical Center, where she has led many major training initiatives. Laurie Trotman (New York, NY) works with Andersen Consulting in the areas of training, organization design, and human resources management.

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