Overview

Many IT professionals have long considered the practice of troubleshooting to be more of an art than a science. However, with the right methodology, anyone can systematically analyze and repair problems affecting an individual computer or an entire network. All it requires is an understanding of the technologies involved, knowledge of the available tools, and insight into the most common system and application issues.Troubleshooting Microsoft Technologies is the first complete guide to troubleshooting the vast interrelationships of Microsoft network technologies. This book begins by introducing readers to the fundamentals of networks and troubleshooting. After documenting the available Microsoft troubleshooting tools, the author then attacks technology-specific problems chapter by chapter. A concise technical introduction at the outset of each chapter quickly brings readers up to speed on the technologies involved.Key topics covered include:Client-server issues, including XP-related problemsOffice XP application and file faultsDisk failuresDomain Name Service (DNS), including client configuration, server configuration and replication, zone configuration, and Active Directory integrationWindows Internet Naming Service (WINS), including server and database configuration and database replicationDynamic Host Configuration Protocol (DHCP), including DHCP clients and servers and relay agentsNetwork and application services such as RIS, print services, terminal services, and DFSRouting and Remote Access Service (RRAS), including Network Address Translation (NAT), Virtual Private Networks (VPNs), and Remote Access Servers (RAS)Active Directory (AD), including group policies, domains, trusts, replication, service integration, and security An accompanying CD-ROM includes 15 third-party tools for streamlining troubleshooting activities. These tools are documented in the appendices, which also list every tool cited in the book and the most common error and stop messages and techniques for quickly identifying and resolving their causes. In short, Troubleshooting Microsoft Technologies is the ultimate ready reference for solving problems on Microsoft networks. 0321133455B06022003

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9780321133458

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A senior training consultant with CommVault Systems, Chris Wolf specializes in network troubleshooting, clustering, and enterprise storage. A regular contributor to MCP, Windows, and .Net magazines, he is also the coauthor of two other books and a frequent speaker at conferences nationwide. Chris holds the following certifications: MCSE (Windows 2000), MCT, MCP, CCNA, Network+, and A+. 0321133455AB03242003

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