Overview

There is no mystery surrounding the reasons for IT project failure but the key issue is that IT services vendors and buyers make the same mistakes again and again, and again. This manual offers systematic guidance on how to sense and avoid the causes of IT project failure at every step; from project conception to the disposal of the system after a long and beneficial operational life. It includes a detailed analysis of the 40 root causes of troubled IT projects - drawing on research and the author's experience and common sense. The text covers the entire project life cycle from both sides of the buyer-vendor relationship and should be useful handbook for software engineering and IT services professionals.

Full Product Details

Author:   John M. Smith
Publisher:   Institution of Engineering and Technology
Imprint:   Institution of Engineering and Technology
Volume:   No. 3
Dimensions:   Width: 15.60cm , Height: 1.80cm , Length: 23.40cm
Weight:   0.417kg
ISBN:  

9780852961049

ISBN 10:   0852961049
Pages:   272
Publication Date:   29 November 2001
Audience:   College/higher education ,  Professional and scholarly ,  Professional and scholarly ,  Tertiary & Higher Education ,  Professional & Vocational
Format:   Paperback
Publisher's Status:   Active
Availability:   In Print  
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Table of Contents

Part 1: Why projects fail Chapter 1: What is a Troubled Project? Chapter 2: Root Causes of Troubled Projects Chapter 3: A Troubled Project Case Study - The SS Great Eastern Part 2: Preventing troubled projects at the planning stage Chapter 4: A Professional Services Sales Primer Chapter 5: Opportunity Qualification and Selection Chapter 6: Engaging the Potential Buyer and Bid Planning Chapter 7: Shaping the Solution Chapter 8: Defining and Refining the Solution Chapter 9: Project Estimating, Planning, Contract Negotiation and Pricing Chapter 10: Managing Quality and Risk Part 3: Reviewing troubled projects in delivery Chapter 11: Writing and Presenting the Proposal Chapter 12: Project Delivery Reviews Chapter 13: Review Planning and Preparation Chapter 14: Conducting the Review and Preparing the Report Chapter 15: Requirements and Design Baselines Chapter 16: Project Planning and Progress Against Plans Chapter 17: The Development Life Cycle Chapter 18: Project Organisation Chapter 19: Project Management System Part 4: Project turnaround and organisational learning Chapter 20: Turning Around a Troubled Project Chapter 21: Individual and Organisational Learning

Reviews

'Smith takes the reader through every stage of the process, pointing out pitfalls and suggesting tactics as you go.' * Computing *

Smith takes the reader through every stage of the process, pointing out pitfalls and suggesting tactics as you go.

Author Information

John Smith joined IBM in 1996 as a principal IT consultant and currently specializes in auditing projects in delivery. He began his professional career as an avionics systems engineer before studying for a MSc in Computer Science. He then managed several information system projects with the Raytheon Corporation and established a group of 150 consultants working on a number of high-profile assignments. At KPMG he spent four years undertaking a variety of strategic consulting assignments and managing the largest application development project undertaken by KPMG in the UK. He is a Fellow of both the British Computer Society and the Institution of Engineering and Technology and has published many articles on information technology and project management.

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