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9780132797290

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Lynne Hambleton is a business consultant with special focus on strategydevelopment and execution and change management to improve operationalprocesses and expand commercial opportunities. She has held severalmanagement positions in Xerox Corporation where she worked foralmost 25 years. She also has worked in education, healthcare, and energypublic sectors and start-ups. Hambleton's experience spans general management, marketing, field operations, strategic planning, alliance development, and sales/channel management. She also has served as anadjunct professor of strategic planning at Rochester Institute of Technology'sSchool of Business.Ms. Hambleton received a Master's degree in Business Administration, with an emphasis in industrial marketing; a Master's degree in Adult &Higher Education/Organizational Development; and a Bachelor of Sciencedegree in psychophysiology, all from University of North Carolina-Chapel Hill. Ms. Hambleton is also an active PMI-certified ProjectManagement Professional (PMP) (1998); a Master Black Belt; and CertifiedSix Sigma Black Belt (CSSBB) from Villanova University (2006).Hambleton's additional publications include Six Sigma for MarketingProcesses, An Overview for Marketing Executives, Leaders, and Managers (coauthorsC.M. Creveling and B. McCarthy), Prentice Hall, 2006; the chaptertitled, Supporting a Metamorphosis through Communities ofPractice, in Leading Knowledge Management and Learning, by Dede Bonner, 2000; and the article, How Does a Company the Size of Xerox Design aCurriculum in Project Management for the Entire Organization? printedin In Search of Excellence in Project Management, Volume 2, by HaroldKerzner, 1999. Ms. Hambleton lives in Rochester, New York, and can bereached best via email at lynne@mageemanagement.com or visitingwww.mageemanagement.com.

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