Overview

A practical guide for managing both individual training projects and entire training departments, this book is designed for trainers working on their own and for managers of training teams - whether or not you come from a training background. Training Management: A Practical Guide covers: * training needs analysis * training development * training delivery * hiring and evaluation * management * customer relations * estimating and tracking training projects * running a training business * selling training services * contracts and work orders Steven A. Schwarzman has been a software trainer, technical writer, and project manager for over 20 years. His previous books include Technical Writing Management: A Practical Guide (2011), from which this book has been expanded to include training-specific chapters and examples. Praise for Technical Writing Management: A Practical Guide: This is an easy book to recommend. The technical writing profession needs more books like this one. .. .clear explanations and real-world examples.

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9781479302277

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Steven A. Schwarzman has been a software trainer, technical writer, and project manager for over 20 years. His previous books include Technical Writing Management: A Practical Guide (2011), from which this book has been expanded to include training-specific chapters and examples.

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