Overview
A concise guide for managers who are striving to develop the critical skills required for success after a quality initiative has been implemented in their organization. Useful worksheets and other assessment tools help managers deepen their understanding of TQM, identify the specific areas of competency where improvement is needed, and create a plan of action for building skills in those areas.
Full Product Details
Author: Warren H. Schmidt ,
Jerome P. Finnigan
Publisher: John Wiley & Sons Inc
Imprint: Jossey-Bass Inc.,U.S.
Dimensions:
Width: 16.10cm
, Height: 2.00cm
, Length: 24.20cm
Weight: 0.413kg
ISBN: 9781555425593
ISBN 10: 1555425593
Pages: 215
Publication Date: 25 October 1993
Audience:
College/higher education
,
Professional and scholarly
,
Undergraduate
,
Postgraduate, Research & Scholarly
Format: Hardback
Publisher's Status: Active
Availability: Out of stock
The supplier is temporarily out of stock of this item. It will be ordered for you on backorder and shipped when it becomes available.
Reviews
Bravo! Schmidt and Finnigan have provided some long-awaited practical advice and know-how to help leaders ensure a successful transformation to a total quality organization. --Thomas A. Meachum, director of quality resources, HCA Bayonet Point/Hudson Medical Center <br> The down-to-earth guide on transforming companies to total quality management! TQManager offers practical hands-on advice and an invaluable self-assessment tool for every manager who must lead the change to total quality. --Bill Wiggenhorn, president, Motorola University
"""Bravo! Schmidt and Finnigan have provided some long-awaitedpractical advice and know-how to help leaders ensure a successfultransformation to a total quality organization."" --Thomas A.Meachum, director of quality resources, HCA Bayonet Point/HudsonMedical Center ""The down-to-earth guide on transforming companies to total qualitymanagement! TQManager offers practical hands-on advice and aninvaluable self-assessment tool for every manager who must lead thechange to total quality."" --Bill Wiggenhorn, president, MotorolaUniversity"
Bravo! Schmidt and Finnigan have provided some long-awaitedpractical advice and know-how to help leaders ensure a successfultransformation to a total quality organization. --Thomas A.Meachum, director of quality resources, HCA Bayonet Point/HudsonMedical Center The down-to-earth guide on transforming companies to total qualitymanagement! TQManager offers practical hands-on advice and aninvaluable self-assessment tool for every manager who must lead thechange to total quality. --Bill Wiggenhorn, president, MotorolaUniversity
Author Information
WARREN H. SCHMIDT is professor emeritus of public administration at the University of Southern California. JEROME P. FINNIGAN is human resources manager for Xerox Corporation's Office Document Systems and was instrumental in the firm's transition to TQM.
