TQM Facilitator's Guide
Author:   Jerry Arcaro (Galileo Quality Institute, Nashua, NH)
Publisher:   Taylor & Francis Ltd
ISBN:  

9781574440898


Pages:   216
Publication Date:   14 May 1997
Format:   Paperback
Availability:   Out of stock   Availability explained
The supplier is temporarily out of stock of this item. It will be ordered for you on backorder and shipped when it becomes available.

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TQM Facilitator's Guide


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Full Product Details

Author:   Jerry Arcaro (Galileo Quality Institute, Nashua, NH)
Publisher:   Taylor & Francis Ltd
Imprint:   St Lucie Press
Dimensions:   Width: 21.60cm , Height: 1.10cm , Length: 27.90cm
Weight:   0.454kg
ISBN:  

9781574440898


ISBN 10:   1574440896
Pages:   216
Publication Date:   14 May 1997
Audience:   College/higher education ,  Professional and scholarly ,  Undergraduate ,  Postgraduate, Research & Scholarly
Format:   Paperback
Publisher's Status:   Active
Availability:   Out of stock   Availability explained
The supplier is temporarily out of stock of this item. It will be ordered for you on backorder and shipped when it becomes available.

Table of Contents

Chapter 1: Identifying Your Motivation to Become a Facilitator Chapter 2: Pre-Course Self-Assessment Chapter 3: Facilitation Chapter 4: Facilitator Roles and Responsibilities Chapter 5: Basic Principles of Total Quality Management Chapter 6: Getting Started as a Facilitator Chapter 7: Conducting Effective Team Meetings Chapter 8: Problem-Solving Tools and Techniques Chapter 9: Team Formation Chapter 10: Creating a Customer Focus Chapter 11: Basic Tools of Quality Chapter 12: Seven Management and Planning Tools Chapter 13: Post-Course Self-Assessment Appendix: Worksheets Index

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