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Full Product Details

Author:   D.H. Stamatis (Contemporary Consultants, Ypsilanti, Michigan, USA)
Publisher:   Taylor & Francis Inc
Imprint:   CRC Press Inc
Volume:   v. 52
Dimensions:   Width: 15.20cm , Height: 3.70cm , Length: 22.90cm
Weight:   1.410kg
ISBN:  

9780824700836

ISBN 10:   082470083
Pages:   676
Publication Date:   26 June 1997
Audience:   Professional and scholarly ,  General/trade ,  Professional & Vocational
Format:   Hardback
Publisher's Status:   Active
Availability:   In Print  
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Table of Contents

Quality overview; traditional quality concepts; modern quality concepts; implementation strategy of total quality management; tools of quality; special tools and techniques for the future world of quality; unusual yet powerful tools used in TQM; regression - the foundation of multivariate analysis; design of experiments (DOE); more tools for modern quality; the full chain of quality - supplier, organization and customer relationship; value analysis; problem solving; teams; meetings; project management; training; quality planning; overview of reliability; quality awards; international standards of quality and corporate quality awards; epilogue; appendix a - selection of statistical techniques based on the three types of data; appendix b - DISC leadership model; appendix c - constraints for constructing some of the most common control charts; appendix d - basic formulas used in the construction of control charts; appendix e - general statistical formulas used in the pursuit of quality; appendix f - cost of quality; appendix g - a comparison of process improvement.

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Stamatis\, D.H.

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