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OverviewThe definitive account of the 2009-2010 Toyota recall: A case study for overcoming any management crisis Toyota Under Fire takes you beyond the headlines and into the offices and factories of Toyota to reveal the truth behind the company's highly publicized and controversial recall of nine million vehicles last year.Jeffrey Liker, the world's leading expert on Toyota processes and culture, was granted unprecedented access to the company's systems and people. The end result is the most comprehensive account available of why the recall was initiated, what really precipitated the problem, and how Toyota management me the ensuing challenges to come out relatively unscathed-lessons that can be applied to any management crisis in any industry. Full Product DetailsAuthor: Director of the Value Chain Analysis Program and the Japan Management Program Jeffrey K Liker (University of Michigan) , Timothy N OgdenPublisher: McGraw-Hill Imprint: McGraw-Hill ISBN: 9781283021784ISBN 10: 1283021781 Pages: 208 Publication Date: 01 January 2011 Audience: General/trade , General Format: Electronic book text Publisher's Status: Active Availability: Available To Order ![]() We have confirmation that this item is in stock with the supplier. It will be ordered in for you and dispatched immediately. Table of ContentsReviewsAuthor InformationTab Content 6Author Website:Countries AvailableAll regions |