Towing Training Manual: Dispatch
Author:   Michele Godwin ,  Jeffrey Godwin
Publisher:   Palm Tree Press
ISBN:  

9780979441646


Pages:   116
Publication Date:   05 November 2007
Format:   Paperback
Availability:   In Print   Availability explained
This item will be ordered in for you from one of our suppliers. Upon receipt, we will promptly dispatch it out to you. For in store availability, please contact us.

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Towing Training Manual: Dispatch


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Overview

Dispatchers and call takers are the nerve center of every towing business and this book takes you through everything they need to be successful. We address the common issues that they will face on a daily basis from handling the angry customer to giving price quotes and working with your tow operators. In addition you will also receive job descriptions, performance evaluation forms and tips for successful coaching.

Full Product Details

Author:   Michele Godwin ,  Jeffrey Godwin
Publisher:   Palm Tree Press
Imprint:   Palm Tree Press
Dimensions:   Width: 14.00cm , Height: 0.60cm , Length: 21.60cm
Weight:   0.145kg
ISBN:  

9780979441646


ISBN 10:   0979441641
Pages:   116
Publication Date:   05 November 2007
Audience:   General/trade ,  General
Format:   Paperback
Publisher's Status:   Active
Availability:   In Print   Availability explained
This item will be ordered in for you from one of our suppliers. Upon receipt, we will promptly dispatch it out to you. For in store availability, please contact us.

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