Towards Knowledge Portals: From Human Issues to Intelligent Agents

Author:   B. Detlor
Publisher:   Springer-Verlag New York Inc.
Edition:   2004 ed.
Volume:   5
ISBN:  

9781402020537


Pages:   234
Publication Date:   31 March 2004
Format:   Hardback
Availability:   In Print   Availability explained
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Towards Knowledge Portals: From Human Issues to Intelligent Agents


Overview

Adopting an informational perspective towards knowledge work, this book investigates how enterprise portals can promote knowledge creation, distribution, and use. Moving beyond the design and delivery of portals as mere information retrieval tools, an enterprise portal is viewed as a shared information work space that can facilitate communication and collaboration among organizational workers, as well as support the browsing, searching, and retrieval of information content. Adopting an information vantage point, the book uniquely explores the human issues surrounding enterprise portal adoption and use, as well as the utilization of intelligent agents to ameliorate the use of portals for knowledge-based tasks. The result is a novel, rich and comprehensive discussion on the factors affecting the design and utilization of enterprise portals for knowledge work, suitable for both graduate-level students and organizational workers alike.

Full Product Details

Author:   B. Detlor
Publisher:   Springer-Verlag New York Inc.
Imprint:   Springer-Verlag New York Inc.
Edition:   2004 ed.
Volume:   5
Dimensions:   Width: 21.00cm , Height: 1.50cm , Length: 27.90cm
Weight:   1.170kg
ISBN:  

9781402020537


ISBN 10:   1402020538
Pages:   234
Publication Date:   31 March 2004
Audience:   General/trade ,  College/higher education ,  Professional and scholarly ,  General ,  Postgraduate, Research & Scholarly
Format:   Hardback
Publisher's Status:   Active
Availability:   In Print   Availability explained
This item will be ordered in for you from one of our suppliers. Upon receipt, we will promptly dispatch it out to you. For in store availability, please contact us.

Table of Contents

1. Portals and Knowledge Work.- 2. The Knowledge Portal Framework.- 3. Users and Knowledge Portals.- 4. The Information Environment and Knowledge Portals.- 5. Information Design and Knowledge Portals.- 6. Intelligent Agents and Knowledge Portals.- 7. Knowledge Portals and Digital Workers.- References.- Name Index.

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