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Author:   Brent Ritchie (University of Queensland, Australia) ,  Ulrike Gretzel (University of Wollongong, Australia) ,  Kom Campiranon (Thammasat University, Thailand) ,  Catherine Catherine (The Citadel, USA)
Publisher:   CABI Publishing
Imprint:   CABI Publishing
ISBN:  

9781786395450

ISBN 10:   1786395452
Pages:   284
Publication Date:   22 October 2019
Audience:   General/trade ,  Professional and scholarly ,  General ,  Professional & Vocational
Format:   Paperback
Publisher's Status:   Active
Availability:   In Print  
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Table of Contents

INTRODUCTION 1 Introduction: Major themes and perspectives PREVENTION AND PREPAREDNESS 2: Conceptualising organisational resilience in tourism disaster and crisis management 3: Theoretical perspectives on crimes against tourists The influence of organisational culture on crisis planning: An application of the competing value framework in Chinese hotels 4: How does crisis leadership influence effective crisis readiness? 5: Collaborative communication networks: An application in Indonesia RESPONSE AND RECOVERY 6: Integrating tourism into disaster recovery management – The case of the Great East Japan earthquake and tsunami 2011 7: An analysis of the tourism industry’s management responses to political crises in Thailand 8: From tsunami to recovery: The resilience of Sri Lankan tourism industry 9: Analysing the impact of the 2011 natural disasters on the Central Queensland tourism industry 10: The global financial crisis’ influence on Chinese outbound travel market: A case study of the Shanghai regional market 11: The development of a trans-national tourism risk, crisis and recovery management network 12: The development of new tourism networks to respond to, and recover from the 2011 Christchurch Earthquake RESOLUTION, LEARNING AND FEEDBACK 13: Ecotourism as a sustainable recovery tool after an earthquake 14: The devastation of Darwin: Representing the recovery and reconstruction of Australia after Cyclone Tracy CONCLUSION AND FUTURE DIRECTIONS 15: Conclusions and future directions

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Author Information

Noel Scott (Series Edited By) Noel Scott is Adjunct Professor of Tourism Management in the Sustainability Research Centre, University of the Sunshine Coast. His research interests include the study of wildlife tourism, tourism experiences, destination management and marketing, and stakeholder organization. He has over 300 academic articles published including 16 books. He is on the Editorial Board of 10 journals, a Fellow of the Council of Australian University Tourism and Hospitality Educators, and a member of the International Association of China Tourism Scholars. Eric Laws (Series Edited By) Eric Laws has an MPhil from the University of Surrey and a PhD from Griffith University. He has retired from full time academic life, and is Visiting Professor at Leshan Normal University, Sichuan, P.R. China. His research interests include tourism service quality, destination management, crisis management and elephant tourism. Eric's publications include nearly 100 journal articles, book chapters and conference papers. The Elephant Tourism Business is Eric's twentieth authored or edited book.

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