Overview

The latest book from a successful author team, this essential handbook provides the basic concepts, tools and techniques to support a supply chain excellence initiative. The book shows how to add value to an organisation through the optimum use of resources and supply chain elements and through the provision of improved customer satisfaction. Resources are defined as all available resources, whether owned or borrowed along the complete supply chain, from the supplier's supplier, through to the customer's customer. Specific supply chain issues and opportunities related to service industries, e-Supply Chain and emerging markets like India are key features of this book.

Full Product Details

Author:   Ron Basu (Performance Excellence Limited, UK) ,  J. Nevan Wright
Publisher:   Taylor & Francis Ltd
Imprint:   Butterworth-Heinemann Ltd
Dimensions:   Width: 15.60cm , Height: 2.10cm , Length: 23.40cm
Weight:   0.567kg
ISBN:  

9780750684262

ISBN 10:   0750684267
Pages:   408
Publication Date:   19 November 2007
Audience:   Professional and scholarly ,  Professional & Vocational
Format:   Paperback
Publisher's Status:   Out of Print
Availability:   Out of print, replaced by POD  
We will order this item for you from a manufatured on demand supplier.

Table of Contents

PART 1: INTRODUCTION Chapter One The role of supply chain as a key value driver Chapter Two Why Total Supply Chain Management Chapter Three Understanding Total Supply Chain Management and its building blocks PART 2: BUILDING BLOCKS OF SUPPLY CHAIN Chapter Four Customer focus and demand Chapter Five Resource and capacity management Chapter Six Procurement , purchasing and supplier focus Chapter Seven Inventory management Chapter Eight Operations management Chapter Nine Distribution Management PART 3: NEW DEMANDS AND TRENDS Chapter Ten Supply chain in service sectors and non-profit and charity organisations Chapter Eleven Supply chain in emerging markets Chapter Twelve E- supply chain Chapter Thirteen Lean and agile supply chain Chapter Fourteen Supply chain in the retail sector Chapter Fifteen Green Supply Chain Chapter Sixteen Supply Chain for Major Projects PART 4: INTEGRATING SUPPLY CHAIN MANAGEMENT Chapter Seventeen Systems and Procedures Chapter Eighteen Sales and Operations Planning Chapter Nineteen Supply Chain Performance Management Chapter Twenty Case Study examples References Glossary Index

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Author Information

Ron Basu is Director of Performance Excellence Limited and and Intec (UK) Ltd also an Associate Faculty at Henley Management College. Previously he held senior management roles in blue-chip companies like GSK, GlaxoWellcome and Unilever and worked as a Management Consultant with A.T. Kearney. Professor Nevan Wright is a Principal Lecturer in Management with the Auckland University of Technology, New Zealand. He is also an associate member of faculty at Henley Management College. His previous experience includes General Manager in multinational companies and commissioned service in Royal NZ Air Force.

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