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OverviewThis practical text provides an up-to-date guide to the introduction, development and advancement of TQM. Unlike other texts it combines theory, practice and empirical research to explore the key issues and concepts relevant to both students and practising managers. Full Product DetailsAuthor: Barrie G. Dale (University of Manchester, UK) , Heather BunneyPublisher: John Wiley and Sons Ltd Imprint: Wiley-Blackwell Dimensions: Width: 17.30cm , Height: 2.20cm , Length: 24.60cm Weight: 0.540kg ISBN: 9780631195771ISBN 10: 0631195777 Pages: 296 Publication Date: 23 August 1999 Audience: College/higher education , Professional and scholarly , Undergraduate , Professional & Vocational Format: Paperback Publisher's Status: Active Availability: Out of stock ![]() The supplier is temporarily out of stock of this item. It will be ordered for you on backorder and shipped when it becomes available. Table of ContentsReviewsAuthor InformationBarrie G. Dale is United Utilities Professor of Total Quality Management and Director of the UMIST Quality Management Centre, Manchester Tab Content 6Author Website:Countries AvailableAll regions |