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Author:   Sudhir Arora ,  Sudhir Arora (Uniformed Services University, Bethesda, Maryland, USA)
Publisher:   Taylor & Francis Inc
Imprint:   CRC Press Inc
Dimensions:   Width: 15.20cm , Height: 1.90cm , Length: 22.90cm
Weight:   0.430kg
ISBN:  

9781884015076

ISBN 10:   1884015077
Pages:   216
Publication Date:   04 April 1994
Audience:   Professional and scholarly ,  General/trade ,  Professional & Vocational
Format:   Hardback
Publisher's Status:   Active
Availability:   In Print  
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Table of Contents

PART I: THE BASICS 1. Introduction to Total Quality Management Introduction Historical Perspective Quality Assurance vs. Quality Improvement Deming's 14 Points Applied to Radiology 2. Creating Purpose in the Radiologic Practice Vision Mission Guiding Principles 3. Seeking Continuous Improvement What the Customer Wants Measurable Department Logistics Measurable Radiologic Science Summary 4. Defining Process and the TQM Method The Basic Process FOCUS-PDCA Total Quality Improvement Implementation Plan 5. Mastering the Tools of TQM Cause-and-Effect Diagram Histogram Pareto Chart Scatter Diagram Trend Chart Control Chart Group Task and Decision-Making Tools Summary 6. The Basics of Statistical Analysis Doing It with Data Basic Descriptive Statistics Basic Statistics of Diagnosis PART II: IMPLEMENTATION: MAKING IMPROVEMENT CONTINUOUS 7. The Process of Getting Started Making the Transition from Business as Usual The Fundamentals Managing the Implementation Pitfalls 8. Improvement in Department Logistics Clarifying the Mission of the Department Tackling Excessive Patient Waiting Time Reducing Report Turnaround Time Improving Patient Access Solving Revenue Problems Pitfalls 9. Improvement in Diagnosis and Therapeutics Improving Breast Cancer Detection Optimizing Magnetic Resonance Diagnosis Cross-Functional Improvement Programs Thoughts on Future Applications 10. The Use of Personal Computers in the Improvement Process Data Collection and Entry Databases Spreadsheets Audits Hardware Requirements Appendix A: Quality Improvement Templates Additional Readings Index

Reviews

This book is short, easy-to-read, and includes information you need to know...a primer in CQI. Other competing short texts specifically introducing the topic to radiologists do not exist. Marvin Guter-Vestal, NY Donald C. Kubisa-Binghamton, NY The book not only meets the author's objectives, but it is written in such a way as to be a resource book one would find going back to time and time again...Rating: 94 ADVANCE for Administrators in Radiology, November 1994 Total Quality in Radiology should be read by those who are about to look in the mirror of continuous improvement. Carol Wesolowski, University of Michigan Hospitals, Ann Arbor

This book is short, easy-to-read, and includes information you need to know...a primer in CQI. Other competing short texts specifically introducing the topic to radiologists do not exist. Marvin Guter-Vestal, NY Donald C. Kubisa-Binghamton, NY The book not only meets the author's objectives, but it is written in such a way as to be a resource book one would find going back to time and time again...Rating: 94 ADVANCE for Administrators in Radiology, November 1994 Total Quality in Radiology should be read by those who are about to look in the mirror of continuous improvement. Carol Wesolowski, University of Michigan Hospitals, Ann Arbor

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