|
![]() |
|||
|
||||
OverviewVolume 1 of 2. Total quality control is a system for integrating the quality development, maintenance, and improvement efforts of the various groups in an organization so as to produce marketing, engineering, production, and service at the most economical levels for full customer satisfaction. This is a complete handbook on the subject by the originator of total quality control. The first edition of this book was published in 1951 and this is the 40th third edition complete with a new 16 page addition on: The Total Quality Imperative, 12 Benchmarks for Quality Control in the 90's and 4 management principles for total quality. Full Product DetailsAuthor: Armand V FeigenbaumPublisher: McGraw-Hill Education - Europe Imprint: McGraw-Hill Inc.,US Dimensions: Width: 17.80cm , Height: 2.00cm , Length: 25.40cm Weight: 0.644kg ISBN: 9780071626286ISBN 10: 007162628 Pages: 372 Publication Date: 01 January 1991 Audience: General/trade , General Format: Paperback Publisher's Status: Active Availability: In Print ![]() This item will be ordered in for you from one of our suppliers. Upon receipt, we will promptly dispatch it out to you. For in store availability, please contact us. Table of ContentsReviewsAuthor InformationTab Content 6Author Website:Countries AvailableAll regions |