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OverviewIn Where It Hurts, more than 60 doctors, nurses, therapists, EMTs, patient advocates, and other medical professionals offer a window into the space between health and illness, life and death as they share stories of difficult patients, life-changing diagnoses, their own failures, and the successes that make everything worth it. What they feel, we feel, in highly relatable, beautifully written essays, poems, and short stories that are by turns conversational, urgent, plain-spoken, spare, poetic, heart-rending, and heart-mending. A doctor shares the do-or-die pep talk she gives herself when intubating a young patient. A nurse contemplates how to act when tending to a woman accused of murder. A GI fellow serves up an unorthodox ""cure"" for an ER regular with a proclivity for fajitas. An intensive care physician recalls the surreal early days of the COVID-19 pandemic. A therapist carts a box of police reports, abandoned by a long-ago patient, to yet another new office. Anger, shame, panic, loneliness, love, hate, wonder, joy: They're all part of a day's work. As the authors of each piece unpack the highs and lows of their vocation, they teach us what it means to empathize deeply, to live fully, and to be human. Full Product DetailsAuthor: Robert M. Hazen , Michael L. WongPublisher: WW Norton & Co Imprint: WW Norton & Co Dimensions: Width: 14.70cm , Height: 2.30cm , Length: 21.80cm Weight: 0.282kg ISBN: 9781324105480ISBN 10: 1324105488 Pages: 192 Publication Date: 10 February 2026 Audience: General/trade , General Format: Hardback Publisher's Status: Forthcoming Availability: Awaiting stock Table of ContentsReviews""Time’s Second Arrow is a delightful tour through the growing complexity of our Universe, from atoms to minerals to life and, now, us. Robert Hazen and Michael Wong not only describe, but think deeply about the nature of evolution as they seek to explain the mysteries of the world in which we all live."" -- Jack Szostak, winner of the Nobel Prize for Physiology or Medicine ""In Time’s Second Arrow, Robert Hazen and Michael Wong present an audacious hypothesis: that the increasing complexity observable in the history of life, the universe and everything reflects a fundamental, hitherto unrecognized law of nature. Whatever the outcome of debates sure to follow, Time’s Second Arrow provides a laudably concise, compelling account of how everything around us came to be."" -- Andy Knoll, author of A Brief History of Earth ""Time’s Second Arrow makes the bold assertion that we may have been overlooking a new law of nature equivalent in importance to Isaac Newton’s laws of motion. This new law grapples with the knotty question of context and how it helps drive the evolution of natural systems beyond just biology. Robert Hazen and Michael Wong deliver intense, powerful ideas in flowing, accessible language that is a joy to read. This book is for anyone frustrated that the boundaries of natural laws don’t seem to describe the world we know completely."" -- Karen G. Lloyd, author of Intraterrestrials ""Time’s Second Arrow is a delightful tour through the growing complexity of our Universe, from atoms to minerals to life and, now, us. Robert Hazen and Michael Wong not only describe, but think deeply about the nature of evolution as they seek to explain the mysteries of the world in which we all live."" -- Jack Szostak, winner of the Nobel Prize for Physiology or Medicine ""In Time’s Second Arrow, Robert Hazen and Michael Wong present an audacious hypothesis: that the increasing complexity observable in the history of life, the universe and everything reflects a fundamental, hitherto unrecognized law of nature. Whatever the outcome of debates sure to follow, Time’s Second Arrow provides a laudably concise, compelling account of how everything around us came to be."" -- Andy Knoll, author of A Brief History of Earth ""Time’s Second Arrow makes the bold assertion that we may have been overlooking a new law of nature equivalent in importance to Isaac Newton’s laws of motion. This new law grapples with the knotty question of context and how it helps drive the evolution of natural systems beyond just biology. Robert Hazen and Michael Wong deliver intense, powerful ideas in flowing, accessible language that is a joy to read. This book is for anyone frustrated that the boundaries of natural laws don’t seem to describe the world we know completely."" -- Karen G. Lloyd, author of Intraterrestrials ""As Hamlet famously intones, ‘There are more things in Heaven and Earth, Horatio / Than are dreamt of in your philosophy.’ In Time’s Second Arrow, Robert Hazen and Michael Wong likewise show how the existing suite of natural laws fail to account for everything that exists—and boldly propose a new one. Essential reading."" -- Stuart Kauffman, MacArthur fellow and author of A World Beyond Physics ""Time’s Second Arrow is bubbling with ideas, all inspired by one of the biggest outstanding questions in science: the origin and evolution of complexity. There are still deep mysteries, but the insights here help to move us toward a unified understanding of the physical and biological realms."" -- Sean Carroll, author of The Biggest Ideas in the Universe ""Time’s Second Arrow is a delightful tour through the growing complexity of our Universe, from atoms to minerals to life and, now, us. Robert Hazen and Michael Wong not only describe, but think deeply about the nature of evolution as they seek to explain the mysteries of the world in which we all live."" -- Jack Szostak, winner of the Nobel Prize for Physiology or Medicine ""In Time’s Second Arrow, Robert Hazen and Michael Wong present an audacious hypothesis: that the increasing complexity observable in the history of life, the universe and everything reflects a fundamental, hitherto unrecognized law of nature. Whatever the outcome of debates sure to follow, Time’s Second Arrow provides a laudably concise, compelling account of how everything around us came to be."" -- Andy Knoll, author of A Brief History of Earth ""Time’s Second Arrow makes the bold assertion that we may have been overlooking a new law of nature equivalent in importance to Isaac Newton’s laws of motion. This new law grapples with the knotty question of context and how it helps drive the evolution of natural systems beyond just biology. Robert Hazen and Michael Wong deliver intense, powerful ideas in flowing, accessible language that is a joy to read. This book is for anyone frustrated that the boundaries of natural laws don’t seem to describe the world we know completely."" -- Karen G. Lloyd, author of Intraterrestrials ""As Hamlet famously intones, ‘There are more things in Heaven and Earth, Horatio / Than are dreamt of in your philosophy.’ In Time’s Second Arrow, Robert Hazen and Michael Wong likewise show how the existing suite of natural laws fail to account for everything that exists—and boldly propose a new one. Essential reading."" -- Stuart Kauffman, MacArthur fellow and author of A World Beyond Physics Author InformationRobert M. Hazen, a geoscientist at the Carnegie Institution for Science, is the author of Symphony in C, among other titles. He lives in Bethesda, Maryland. Michael L. Wong is a planetary scientist and astrobiologist at the Carnegie Institution for Science. He lives in Washington, DC. 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