Thinking in Services: Encoding and Expressing Strategy through Design

Author:   Majid Iqbal
Publisher:   BIS Publishers B.V.
ISBN:  

9789063694890


Pages:   296
Publication Date:   11 October 2018
Format:   Paperback
Availability:   To order   Availability explained
Stock availability from the supplier is unknown. We will order it for you and ship this item to you once it is received by us.

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Thinking in Services: Encoding and Expressing Strategy through Design


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Author:   Majid Iqbal
Publisher:   BIS Publishers B.V.
Imprint:   BIS Publishers B.V.
ISBN:  

9789063694890


ISBN 10:   906369489
Pages:   296
Publication Date:   11 October 2018
Audience:   General/trade ,  General
Format:   Paperback
Publisher's Status:   Active
Availability:   To order   Availability explained
Stock availability from the supplier is unknown. We will order it for you and ship this item to you once it is received by us.

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Majid Iqbal is an expert on policy, strategy, and design. As an advisor at the Dutch Ministry of Economic Affairs and Climate he co-founded a special unit called XLAB; developing new approaches to complex problems and methods for visualizing systems, services, and transitions. He cut his teeth in sales and product management, before moving to teaching, consulting, and design. Since after Carnegie Mellon, Gartner, and PwC, he has been on a mission to bring more clarity to the concept of a service, as it relates to implementing policy or strategy. His other voyage of discovery is about cooking and patterns in food across cuisines and cultures.

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