Overview

When ordinary people do extraordinary things, do they become extraordinary? When extraordinary people do ordinary things, do they go back to being ordinary? A question that Ronn Medow, a retired car salesman, who decided to do some post-retirement job at Walmart, has asked numerous times. Detailing his experiences as a cashier at Walmart, Ronn manages to inject humor in his usual encounters at the store. But he doesn't just stop at being a cashier. With his outspoken nature, he also talks about ways as to how the company could improve customer service and increase profits. Because this man believes that if you can't be excellent, you can at least be competent.

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9781634174886

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