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OverviewTrust gets a lot of lip service in the business world, particularly in the current economic climate. But according to the author, Vaness Hall, few of us really understand what trust in, how to build it, and how to determine if others view us and our organizations as trustworthy. And issues of trust exact high costs for us - ethically and financially. Hall delivers a three-pronged approach to building trust based on assessment of expectations, needs, and promises. With a practical model, compelling insights, real case studies, and easy-to-implement tips, Hall offers readers: knowledge of how to ensure that trust, once established, is not broken; guidance on how to become more trustworthy brands and businesses; and assessment tools for determining how trustworthy you are in each area of business. Full Product DetailsAuthor: Vanessa Hall , Mandy Holloway , James Adonis , Fiona PearmanPublisher: Emerald Book Co Imprint: Emerald Book Co Dimensions: Width: 15.20cm , Height: 2.80cm , Length: 22.90cm Weight: 0.567kg ISBN: 9781934572177ISBN 10: 1934572179 Pages: 264 Publication Date: 01 July 2009 Audience: General/trade , General Format: Hardback Publisher's Status: No Longer Our Product Availability: In Print  This item will be ordered in for you from one of our suppliers. Upon receipt, we will promptly dispatch it out to you. For in store availability, please contact us. Table of ContentsReviewsAuthor InformationTab Content 6Author Website:Countries AvailableAll regions |
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