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OverviewFull Product DetailsAuthor: David H. Maister , Charles H. Green , Robert M. Galford , Kent CassellaPublisher: Tantor Media, Inc Imprint: Tantor Media, Inc Edition: Unabridged edition Dimensions: Width: 16.30cm , Height: 2.70cm , Length: 13.70cm Weight: 0.079kg ISBN: 9781400112227ISBN 10: 1400112222 Publication Date: 23 July 2009 Audience: Professional and scholarly , Professional & Vocational Format: Audio Publisher's Status: Active Availability: In Print ![]() This item will be ordered in for you from one of our suppliers. Upon receipt, we will promptly dispatch it out to you. For in store availability, please contact us. Table of ContentsReviewsThis is a brilliant---and practical---book. In our 'world gone mad, ' trust is, paradoxically, more important than ever. ---Tom Peters, author of The Professional Service Firm 50 Author InformationRobert M. Galford is a managing partner at the Center for Executive Development. Charles H. Green is president of Trusted Advisor Associates, which focuses on trust-based client and customer relationships. David H. Maister, a leading authority on the management of professional service firms, is the author of the bestselling Managing the Professional Service Firm and Practice What You Preach. Kent Cassella is an actor who divides his time between Vermont and New York. Television and film credits include all of the Law and Order franchise shows, FX's Rescue Me, Showtime's Brotherhood, and the Ben Affleck film The Town. Tab Content 6Author Website:Countries AvailableAll regions |