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Author:   David A. Shore (Associate Dean and Founding Director, Associate Dean and Founding Director, Trust Initiative, Harvard School of Public Health, USA)
Publisher:   Oxford University Press Inc
Imprint:   Oxford University Press Inc
Dimensions:   Width: 16.50cm , Height: 1.90cm , Length: 23.60cm
Weight:   0.540kg
ISBN:  

9780195176360

ISBN 10:   0195176367
Pages:   240
Publication Date:   12 October 2006
Audience:   Professional and scholarly ,  Professional & Vocational
Format:   Hardback
Publisher's Status:   Active
Availability:   To order  
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Table of Contents

Introduction: Reflections on Trust: Cokie Roberts and Steven V. Roberts: 1: David A. Shore: The (Sorry) State of Trust in the American HealthCare Enterprise 2: Robert J. Blendon: Why Americans Don't Trust the Government and Don't Trust Healthcare 3: Pippa Norris: Skeptical Patients: Performance, Social Capital, and Culture Part II.: 4: Donald M. Berwick: Building Quality in the Healthcare Environment 5: Lucian L. Leape: Medical Errors and Patient Safety 6: Christine G. Williams: Assessing Quality: Today's Data and a Research Agenda Part III.: 7: Dana Gelb Safran: Patients' Trust in Their Doctors: Are We Losing Ground? 8: Greg Koski: Health Care Research: Can Patients Trust Physician Scientists? 9: Jordan J. Cohen: Medical Education: Teaching Doctors to be Trustworthy 10: George Lundberg: Trustworthy Information: Medical Journals and the Internet 11: Trudy Lieberman: Trustworthy Information: The Role of the Media 12: Walter C. Willett: Confusion at the Table: Can We Trust That Our Food is Healthy? 13: Marie C. McCormick: Trust in Vaccines 14: Susan P. Pauker: Trust in the Trenches: Developing the Patient-Physician Diad in Medical Genetics Part IV.: 15: David A. Shore: Gaining Competitive Advantage in the Health Care Marketplace by Building Trust 16: Charles Cutler: The Changing Relationship Between Health Plans and Their Members 17: Michael J. Dowling: Building Trust in a Healthcare System 18: Howard King and Richard Toran: Building Trust in the Clinician's Office and at the Bedside 19: Marc Roberts: Conclusion: Trust in Health Care, Trust in Society

Reviews

An excellent starting point for a national discussion of quality assurance and the need for trust in our health-care system. --PsycCRITIQUES<br>

<br> An excellent starting point for a national discussion of quality assurance and the need for trust in our health-care system. --PsycCRITIQUES<br>

<br> An excellent starting point for a national discussion of quality assurance and the need for trust in our health-care system. --PsycCRITIQUES<p><br>

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