Overview

This book is a great resource for new franchisees who might just start without experience in leading their own business. This book is a GPS for your organization, taking you from where you are to where you want to be. Rather than chapters, Joe uses pins -points along the journey where you need to stop and learn something. In these pages, you will discover how to: - Empower yourself to do what is necessary - Implement change without ruffling feathers - Create strong relationships with customers and team members - Integrate technology into your business - Grow your profit through training-Create predictable and profitable processes - Control your customers' perception for your benefit - Create predictable and profitable processes

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