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Full Product Details

Author:   A. F. Al-Assaf (University of Oklahoma, Oklahoma City, Oklahoma, USA) ,  June Schmele (University of Oklahoma, Oklahoma City, Oklahoma, USA) ,  June A. Schmele
Publisher:   Taylor & Francis Inc
Imprint:   CRC Press Inc
Dimensions:   Width: 15.20cm , Height: 2.40cm , Length: 22.90cm
Weight:   0.740kg
ISBN:  

9780963403049

ISBN 10:   0963403044
Pages:   312
Publication Date:   01 September 1993
Audience:   Professional and scholarly ,  General/trade ,  Professional & Vocational
Format:   Hardback
Publisher's Status:   Active
Availability:   In Print  
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Table of Contents

PART I: HISTORY AND OVERVIEW 1. Introduction and Historical Background-A.F. Al-Assaf 2. The United States Healthcare System and Quality of Care-A. Meadors PART II: PRINCIPLES, TOOLS, AND TECHNIQUES OF TOTAL QUALITY 3. Principles of Total Quality in Healthcare Organizations-A.F. Al-Assaf Sounding Board: Continuous Improvement as an Ideal in Health Care-D. Berwick The Case for Using Industrial Quality Management Science in Health Care Organizations-G. Laffel and D. Blumenthal Total Quality Management for Physicians: Translating the New Paradigm-M. Merry Organizationwide Quality Improvement in Health Care-P. Batalden Articles Misconstrue Joint Commission's Position on Quality Improvement-D. O' Leary A New Look for Quality in Home Care-D. Peters 4. The Implementation of Total Quality- R. Baird, S. Cadenhead, J. Schmele How to Start a Direct Patient Care Team-J. McEachern, L. Schiff, and O. Cogan 5. Data Management for Total Quality-A.F. Al-Assaf PART III: TOTAL QUALITY ENVIRONMENT 6. Cost and Healthcare Quality-A.F. Al-Assaf Accounting for the Costs of Quality-J. Suver, B. Neumann, and K. Boles 7. The Law, Ethics, and Total Quality-C. Hamilton 8. Total Quality and Management Philosophies-K. Curtis PART IV: STRATEGIC DIRECTIONS 9. Integration of Total Quality and Quality Assurance-B. Tindill and D. Stewart 10. Outcome Management and TQ-A.F. Al-Assaf 11. Research and Total Quality-J. Schmele PART V: CASE STUDY 12. Total Quality within the VA Healthcare System: A Case Study-S. Gentling and J. Morrison Annotated Bibliography-D. Stewart Index

Reviews

This is an excellent book for both health care professionals interested in total quality management and total quality managers interested in the health care system...the writing style flows smoothly from chapter to chapter, providing the reader with interesting information that is easy to read...a why-to and what-is necessary book...worthy of the reader's time. Phil Rutsohn, Augusta College School of Business ... a great addition to the shelves of any library. reat addition to the shelves of any library.

Author Information

A. F. Al-Assaf, June Schmele

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