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OverviewAn exciting and important addition to organizational change and health care management literature, this topical book presents academically rigorous theory and a unique assessment of NHS change processes. Influenced by implementation methods, and also by the wider context, organization political issues and the nature of the changes themselves, the changes under consideration in this book are mostly large-scale, major, systemic, transformational, and strategic in their substance and intent. Some of the smaller-scale change processes explored here are significant as contributing elements to the wider strategic agenda. Structured in three distinct parts, this book investigates: * context * experience * implications. Though process-based explorations of change have a reputation for confirming complexity, while omitting to generate practical advice, in this book, each chapter uses up-to-the-minute research and practical applications of theory to provide readers with a balanced and practical approach whilst retaining a high standard of academic rigour making this an ideal text for students, researchers and practitioners in the fields of healthcare, public management and organizational behaviour. Full Product DetailsAuthor: David A. Buchanan (Cranfield University, UK) , Louise Fitzgerald (De Montfort University, UK) , Diane Ketley (NHS Institute for Innovation and Improvement, UK)Publisher: Taylor & Francis Ltd Imprint: Routledge Dimensions: Width: 15.60cm , Height: 2.40cm , Length: 23.40cm Weight: 0.780kg ISBN: 9780415370943ISBN 10: 0415370949 Pages: 336 Publication Date: 07 December 2006 Audience: College/higher education , Professional and scholarly , Tertiary & Higher Education , Postgraduate, Research & Scholarly Format: Hardback Publisher's Status: Active Availability: In Print This item will be ordered in for you from one of our suppliers. Upon receipt, we will promptly dispatch it out to you. For in store availability, please contact us. Table of ContentsPart 1: Context 1. Changing by Numbers 2. Improvement Evaporation: Why Do Successful Changes Decay? 3. The Best Practices Puzzle: Why are New Methods Contained and not Spread? Part 2: Experience 4. View from the Top: Opening the Box on Spread and Sustainability 5. Shades of Resistance: Understanding and Addressing Scepticism 6. Tracking Sustainability: Lessons from the Patient Booking Timeline 7. Spreading and Sustaining Change: The Patient Booking Case Experience 8. Layers of Leadership: Hidden Influencers of Healthcare Improvement 9. Spreading and Sustaining Change: The Cancer Collaborative Case Experience 10. High Impact: Key Changes in Cancer Care 11. Spreading can be Easy: The ‘See and Treat’ Experiment Part 3: Implications 12. The Sustainability and Spread Story: Contributions to Theory 13. Sustaining Change and Avoiding Containment: Practice and Policy 14. Researching Major Change: Issues and DilemmasReviews'This book is a must for those planning and implementing change. Its key message is that sustainability and spread are intimately linked and it helpfully outlines the complex mediators of such challenging social processes. For those researching health care settings, the book offers significant insights into relevant theory and signposts valuable scholarship in this area.' Sue Dopson, Rhodes Trust University Reader in Organisational Behaviour, Said Business School, University of Oxford 'The NHS Modernisation Agency supported a wide-ranging attempt to reform a major public service. Drawing on case studies from five years of that experience, this volume brings a rare combination of intellectual rigour and practical insight to two of the central challenges that confront such programmes of change. It will prove a valuable resource to managers, practitioners, students and researchers in healthcare and beyond.' Edward Peck, Professor of Public Services Development and Director, Health Services Management Centre and School of Public Policy, University of Birmingham 'This book is a must for those planning and implementing change. Its key message is that sustainability and spread are intimately linked and it helpfully outlines the complex mediators of such challenging social processes. For those researching health care settings, the book offers significant insights into relevant theory and signposts valuable scholarship in this area.' Sue Dopson, Rhodes Trust University Reader in Organisational Behaviour, SaA-d Business School, University of Oxford 'The NHS Modernisation Agency supported a wide-ranging attempt to reform a major public service. Drawing on case studies from five years of that experience, this volume brings a rare combination of intellectual rigour and practical insight to two of the central challenges that confront such programmes of change. It will prove a valuable resource to managers, practitioners, students and researchers in healthcare and beyond.' Edward Peck, Professor of Public Services Development and Director, Health Services Management Centre and School of Public Policy, University of Birmingham <p>'This book is a must for those planning and implementing change. Its key message is that sustainability and spread are intimately linked and it helpfully outlines the complex mediators of such challenging social processes. For those researching health care settings, the book offers significant insights into relevant theory and signposts valuable scholarship in this area.'<p>Sue Dopson, Rhodes Trust University Reader in Organisational Behaviour, Sa d Business School, University of Oxford<p>'The NHS Modernisation Agency supported a wide-ranging attempt to reform a major public service. Drawing on case studies from five years of that experience, this volume brings a rare combination of intellectual rigour and practical insight to two of the central challenges that confront such programmes of change. It will prove a valuable resource to managers, practitioners, students and researchers in healthcare and beyond.'<p>Edward Peck, Professor of Public Services Development and Director, Healt 'This book is a must for those planning and implementing change. Its key message is that sustainability and spread are intimately linked and it helpfully outlines the complex mediators of such challenging social processes. For those researching health care settings, the book offers significant insights into relevant theory and signposts valuable scholarship in this area.' Sue Dopson, Rhodes Trust University Reader in Organisational Behaviour, Saïd Business School, University of Oxford 'The NHS Modernisation Agency supported a wide-ranging attempt to reform a major public service. Drawing on case studies from five years of that experience, this volume brings a rare combination of intellectual rigour and practical insight to two of the central challenges that confront such programmes of change. It will prove a valuable resource to managers, practitioners, students and researchers in healthcare and beyond.' Edward Peck, Professor of Public Services Development and Director, Health Services Management Centre and School of Public Policy, University of Birmingham 'This book is a must for those planning and implementing change. Its key message is that sustainability and spread are intimately linked and it helpfully outlines the complex mediators of such challenging social processes. For those researching health care settings, the book offers significant insights into relevant theory and signposts valuable scholarship in this area.' Sue Dopson, Rhodes Trust University Reader in Organisational Behaviour, Saïd Business School, University of Oxford 'The NHS Modernisation Agency supported a wide-ranging attempt to reform a major public service. Drawing on case studies from five years of that experience, this volume brings a rare combination of intellectual rigour and practical insight to two of the central challenges that confront such programmes of change. It will prove a valuable resource to managers, practitioners, students and researchers in healthcare and beyond.' Edward Peck, Professor of Public Services Development and Director, Health Services Management Centre and School of Public Policy, University of Birmingham Author InformationDavid A. Buchanan, Louise Fitzgerald, Diane Ketley Tab Content 6Author Website:Countries AvailableAll regions |
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