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Author:   Nicola Busby
Publisher:   Taylor & Francis Ltd
Imprint:   Routledge
Weight:   0.240kg
ISBN:  

9781138210349

ISBN 10:   113821034
Pages:   136
Publication Date:   21 June 2017
Audience:   Professional and scholarly ,  Professional & Vocational
Format:   Paperback
Publisher's Status:   Active
Availability:   In Print  
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Table of Contents

Introduction: The Business of Change Chapter 1: Shaping the Need for Change PART ONE: SHAPING YOUR CHANGE APPROACH Chapter 2: Understanding Organisational Culture Chapter 3: Understanding the Impact of Change Chapter 4: Understanding Stakeholder Engagement Chapter 5: Understanding Resistance Chapter 6: Shaping your Change Plan PART TWO: COMMON CHANGE INTERVENTIONS Chapter 7: Engaging Individuals and Building Support Chapter 8: Communications Chapter 9: Learning and Training PART THREE: IMPLEMENTING AND SUSTAINING CHANGE Chapter 10: Supporting your Users through Implementation Chapter 11: Shaping Sustainable Change Appendix A: Example Change Initiatives Appendix B: Change Plan for the Burntwood EDRMS Programme

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Author Information

Nicola Busby is an experienced business change manager specialising in cultural and behavioural change in the public, private and non-profit sectors. Her recent clients include Penguin Random House, The Financial Ombudsman Service, The Houses of Parliament and the National Childbirth Trust. Authored Chapter 7, Change Readiness, Planning and Measurement, in The Effective Change Manager’s Handbook.

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