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9781626164772

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A nuanced, vividly illustrated set of practical recommendations . . . a must read for scholars and students in intercultural communication, sociology, language and social interaction, and linguistics. * Choice *

A nuanced, vividly illustrated set of practical recommendations . . . a must read for scholars and students in intercultural communication, sociology, language and social interaction, and linguistics. --Choice

The authors define issues with great clarity and outline useful approaches to cross-cultural understanding and communication. This book will be of enormous value. -- William Breer, retired US diplomat A nuanced, vividly illustrated set of practical recommendations . . . a must read for scholars and students in intercultural communication, sociology, language and social interaction, and linguistics. * Choice * With a strong bicultural vision. . . , 7 Keys to Communicating in Japan offers insight for professionals who hope to have a deeper interaction with the Japanese. Highly recommended for newcomers as well as seasoned professionals. -- Yoshiko Koike, President, The Kitano Hotel

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Haru Yamada is the author of Different Games, Different Rules: Why Americans and Japanese Misunderstand Each Other, is a contributing editor to L'Echo, and consults on various communications issues. Orlando R. Kelm is associate professor at the University of Texas-Austin, where he focuses mainly on business language and the cultural aspects of international business communication. He also serves as the Associate Director of Business Language Education at the UT Center for Global Business. He is coauthor of The Seven Keys to Communicating in Brazil: An Intercultural Approach. David A. Victor is professor and director of International Business Programs at Eastern Michigan University, where he focuses on cross-cultural business communication and international differences in organizational structure. He is the author of Conflict Management: A Communication Skills Approach and coauthor of The Seven Keys to Communicating in Brazil: An Intercultural Approach.

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