Overview

Objectives be your guide, energy your strength. The book aims to present the operational arrangements to initiate, manage and finalize the sale relationships with customers. Through a long journey 25 years back over the basics of the techniques of persuasion and manipulation in the sale. The time machine: 25 years ago - The method One Step Beyond - Sales techniques - The preclosing - The presentation - The objections - Closures - Techniques for listening 15 years ago - be different - Build an action plan - Celebrate the customer - The visions 10 years ago - Techniques and Psychology of sales - The art of listening - Body language - The reasons for purchase - How to overcome objections - Telemarketing

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9781508823711

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Science High School 1982, College of medicine 1982 - 1987, pharmaceutical representative 1987 - 1991, 6 years pharmaceutical representative, 6 years key account manager spa sector AVEDA, 5 years key account manager SEBASTIAN cosmetics and make up, 10 years spa consulting with over than 50 successfull case history, training over than 2000 beauticians and sales hotel manager, focusing in development, motivation, counseling. I start working on my own project in training, coaching and spa-hotel consultancy services in 2005 which reaches its highest expression in the study of leadership of King Arthur applied to wellness, book Italian edition published January 2015, since January 2012 I manage the group YWW specialized in training and wellness services, from 2011 attend psychology university

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