Awards

• Winner of WH Smith Book Awards (Fiction) 2002
• Winner of WH Smith Book Awards (Fiction) 2002.
• Winner of WHSmith Book Awards (Fiction) 2002.

Overview

For decades Marks & Spencer was the most successful retailer in the world. Its clothes were a byword for affordable quality and its food halls pioneered ready-prepared meals. Then suddenly they were dowdy, the staff deserted in droves and the shares plummeted - but the annual results in April 2006 show that the company is on the mend. What went wrong and how have things improved? In new chapters covering the Philip Green bid and the Stuart Rose recovery plan, and covering the Christmas 2006 trading figures, Judi Bevan reveals all.

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9781861978981

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Reviews

An amazing story of rivalry and board bust-ups. Evening Standard Fascinating portraits of the individuals involved. Financial Times Outstanding...Bevan has managed to winkle out a great deal from this secretive company. Publishing News M&S is so much part of our lives that the story of its dramatic rise, fall and recovery is more compelling than most business stories...It's all about personalities, as this wonderfully lively account demonstrates. Sunday Telegraph

'An amazing story of rivalry and board bust-ups' Evening Standard 'Fascinating portraits of the individuals involved' Peter Martin, Financial Times 'A case study that every organisation should read - from Coke to the BBC - with a market share so big it can only fall' Richard Northedge, Sunday Business 'Outstanding value' Martin Jacomb, The Spectator

Author Information

Judi Bevan is a business journalist who has worked extensively on the Sunday Times and Telegraph among many other papers. She is the author of Trolley Wars, and lives in London.

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