Overview

A business novel about using the Lean quality improvement method to turnaround a failing company. It is the sequel to the author's successful business novel, Andy downstream into distribution and sales. Thus, we will transform our entire enterprise. At CMM union members will get their jobs back, but there will only be two job classifications: production and maintenance team member. Team members will be involved in continuous improvement work. The union and management will work together under a totally different contract based on worker involvement, flexibility and continuous improvement. Rachel asks Tom to lead the transformation of not just CMM, but of the entire enterprise. Tom is ambivalent. He knows the history & culture of the plant -- and company. He realizes changing engineering, design, marketing, distribution and so on will be even harder than changing an awful old factory. Why take on such a monster job? Maybe because he knows he can do it!

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Kent Cassella is an actor who divides his time between Vermont and New York. Television and film credits include all of the Law & Order franchise shows, FX's Rescue Me, Showtime's Brotherhood, and the Ben Affleck film The Town. Pascal Dennis is President of Lean Pathways, an international coaching team. He is the author of four previous books on Lean management, all of which have won the prestigious Shingo Prize for outstanding research in the field of operational excellence. Pascal and his team have worked with major healthcare systems like Inova Health System, Baptist Memorial Healthcare Corporation, Health Sciences North and Salem Health, as well as Fortune 100 companies like Kimberly Clark and Lockheed Martin. Pascal learned the Toyota business system in leadership positions at Toyota Motor Manufacturing Canada, one of Toyota's best plants, and has worked with leading senseis in North America and Japan. Pascal lives in Toronto with his wife and three children.

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