Overview

Customers, employees, and investors are no longer satisfied with companies providing good products, good prospects, and good profits--they want them to do some social good, too. These purpose-driven companies do better on nearly every traditional metric: greater customer loyalty, higher retention, more innovation, and a healthier bottom line. But a nice mission statement and donations to charity won't make your company stand out. Using scores of realworld examples and practical exercises, John Izzo and Jeff Vanderwielen help leaders find a truly authentic purpose, one that is a natural fit for them and their organization. They describe concrete actions leaders can take to ensure that employees own it, customers and recruits connect with it, and every corporate action and activity reflects it.

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9781520099231

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John Izzo is president of Izzo Associates. He has spoken to over one million people and advised over 500 companies, including IBM, Qantas, the Mayo Clinic, Verizon, RBC, TELUS, Walmart, DuPont, Humana, Microsoft, and IBM. He is the author or coauthor of six books, including Awakening Corporate Soul. Jeff Vanderwielen is vice president of consulting at Izzo Associates and a former senior change consultant at Ernst & Young. He has consulted to many of the world's leading companies, including Chevron, Catholic Healthcare West, Trinity Health System, Merck, Northrop Grumman, UBS, Conagra Brands, and Amgen. Jeff Hoyt has spent over twenty years working as a voiceover artist. In addition to that work, he writes a column for an alternative northwest newspaper, performs the occasional commentary for NPR, hosts a semi-regular Internet radio show and podcast, and assists Vashon Island's all-volunteer radio station in its quest for an over-the-air FCC license.

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