Overview

This book offers a succinct yet comprehensive guide to carrying out a case manager's responsibilities. It covers assessing the service needs of the client, facilitating the client's contact with the appropriate insitutions and services, monitoring the quality of services provided to the client and taking action when the client's needs are not met. It also considers the therapeutic role required when needs are not met because the problems are indigenous to the client. Providing an integrated look at practice technologies applicable to a variety of practice areas, the volume is appropriate for both pre-service and in-service education in the field of human service.

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