The Pocket Guide to the Baldrige Award Criteria (5-Pack)
Author:   Mark Graham Brown ,  Jonathan Craig
Publisher:   Apple Academic Press Inc.
Edition:   17th edition
ISBN:  

9781482205275


Pages:   56
Publication Date:   10 June 2013
Format:   Paperback
Availability:   In Print   Availability explained
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The Pocket Guide to the Baldrige Award Criteria (5-Pack)


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Overview

Updated yearly to match changing requirements, this guide is designed to help you understand the criteria for the Malcolm Baldrige National Quality Award. The Baldrige criteria are being used by thousands of organizations around the world to evaluate their progress toward becoming the best in their fields. This 17th edition of The Pocket Guide to the Baldrige Criteria begins with commonly asked questions about the Award criteria. It then breaks down the 19 items under the seven category headings of the Baldrige criteria with concise explanation and quick tips of what excellent companies do in each area.

Full Product Details

Author:   Mark Graham Brown ,  Jonathan Craig
Publisher:   Apple Academic Press Inc.
Imprint:   Apple Academic Press Inc.
Edition:   17th edition
Dimensions:   Width: 8.90cm , Height: 3.30cm , Length: 12.70cm
Weight:   0.181kg
ISBN:  

9781482205275


ISBN 10:   1482205270
Pages:   56
Publication Date:   10 June 2013
Audience:   Professional and scholarly ,  College/higher education ,  Professional & Vocational ,  Tertiary & Higher Education
Format:   Paperback
Publisher's Status:   Active
Availability:   In Print   Availability explained
This item will be ordered in for you from one of our suppliers. Upon receipt, we will promptly dispatch it out to you. For in store availability, please contact us.

Table of Contents

Introduction QUESTIONS & ANSWERS THE BALDRIGE CRITERIA Leadership, Strategic Planning, Customer Focus, Measurement, Analysis, and Knowledge Management, Workforce Focus, Process Management, Results, ADDITIONAL READING

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Mark Graham Brown Manhattan Beach, California, USA. Jonathan Craig

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