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OverviewNawal K. Taneja explores and explains the game-changing opportunities presented to the industry by new-generation information and technology. He shows how information and technology can now drive, not just enable, an airline's strategy to become truly customer-centric at a personalized level, while at the same time enabling the operator to reduce costs, enhance revenues, reduce risks and become much more flexible and agile by better managing complexity. Full Product DetailsAuthor: Nawal K Taneja, ProfessorPublisher: Ashgate Publishing Imprint: Ashgate Publishing ISBN: 9781283235266ISBN 10: 1283235269 Pages: 269 Publication Date: 01 January 2012 Audience: General/trade , General Format: Undefined Publisher's Status: Active Availability: Available To Order ![]() We have confirmation that this item is in stock with the supplier. It will be ordered in for you and dispatched immediately. Table of ContentsReviewsAuthor InformationTab Content 6Author Website:Countries AvailableAll regions |